Docs

Wholesale service overview

How MergeWiFi wholesale works for a buyer: lines, activations, hardware orders and prepaid invoices, all in the MergeWiFi portal.

Sales sheetUpdated November 6, 2026

Every line, invoice and hardware order in one place. Buy MergeWiFi service and hardware wholesale. Track your lines, ask for activations, order devices and download invoices from the MergeWiFi portal.

What you get

  • Every line in one list. See each wholesale line and its status. Name lines after the customer or site, and search by any detail.
  • Activation on request. Ask for a line to be turned on from the portal. The person who asked gets an email when it's live.
  • Invoices online. Every invoice with a PDF, plus what you owe and when your next invoice is dated.
  • Hardware at your price. Order devices from your wholesale price list, with volume breaks and your PO number on the order.

How billing works

Service is billed in advance, on the 1st of each month.

WhenWhat's billedInvoice
The 1st of each monthEvery line in service, for the whole month aheadMonthly service
A line goes live mid-monthFrom the go-live day to the end of that month, by the dayActivations
A line stops mid-monthNo credit for the rest of that monthOff the next monthly invoice
A line isn't live yetNothing until it goes liveNot billed
Add-ons, such as a static IPBilled in advance and prorated the same way as linesWith the line

A line that goes live on September 15 is billed for 16 of September's 30 days. Each wholesale account gets its own monthly invoice.

From order to live service

  1. Order hardware. Pick devices from your price list, add your PO number, and say where to ship.
  2. We review and ship. Every order is reviewed before it ships. You get an email when it's approved and when it ships, with tracking.
  3. Request activation. Open the line in the portal and ask for it to be turned on. Your account team hears straight away.
  4. Live and billed. You get an email the day it's live. Billing starts that day, prorated to the end of the month.

Why MergeWiFi

  • All-carrier access. One device reaches every major carrier, never limited to a single carrier contract.
  • Automatic carrier selection. Failover moves between carriers, not just between towers on the failing one.
  • Zero-trust security. Watchtower enforces security at the SIM, on Watchtower-enabled hardware.
  • Fully managed. Deployed, monitored and supported by MergeWiFi, not by your team.

Download the sheet

Ready to send to a customer or print.

Wholesale service overview (PDF)

wholesale-service-overview.pdf · 392 KB

Download

Related: which-device · plans-at-a-glance · max-sales-sheet · remote-monitoring-static-ip