Remote monitoring and static IP
How MergeWiFi routers are watched and fixed from the cloud, and how a static IP lets your own systems reach the equipment at a site.
Sales sheetUpdated November 6, 2026
Know how every site is doing without driving to it. Your routers are monitored and supported by MergeWiFi from the cloud. Add a static IP when your own systems need to reach the equipment at the site.
Watched and fixed from the cloud
- Online or not. Each router reports whether it's active and answering, so a site that drops off is easy to spot.
- Signal and tests. Its network, signal and tower, plus speed tests and network scans run on demand.
- A record of it all. Data used, uptime checks and every action taken on the router, kept as history.
- Fixed remotely. Restarts and Wi-Fi or network settings, changed with no site visit. A restart takes a minute or two.
Static IP: a fixed address for your equipment
Cameras, recorders and controllers often need to be reached from outside the site. A static IP gives them a way in.
- An address that stays the same. The site gets a public IP address that doesn't change, so your own systems always know where to find it.
- Port forwarding. Send a port on that address to one device on the site's network, such as a camera or a web page.
- Billed with your plan. A static IP is a monthly add-on, billed with your plan, on the routers and plans that offer it.
Setting up a static IP
- Add it to your order. Ask your partner for a static IP with a router and plan that offer it.
- Say what to reach. Which device on the site, and the port it listens on.
- Set up remotely. The rule is set from the cloud and applies on the router within minutes.
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Remote monitoring and static IP (PDF)
remote-monitoring-static-ip.pdf · 344 KB
Related: max-sales-sheet · gates-access-control-iot · small-business-internet · customer-faq

