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Failover and Backup for businesses

Two ways to put MergeWiFi cellular behind a business's main internet line: Failover runs the line through our router, and Backup adds a second connection.

Sales sheetUpdated November 6, 2026

When your main line drops, cellular takes over. Keep the cable, fiber or satellite line you have. Add MergeWiFi behind it in one of two ways: run the line through our router, or add us as a second connection.

Two plans, two setups

Both put a MergeWiFi cellular connection behind your main internet line. The difference is where it sits in your network.

Failover

Your main line runs through the MergeWiFi router.

  • Your cable, fiber or satellite line plugs into the MergeWiFi router.
  • The rest of your network plugs into the router, so everything sits behind it.
  • The router watches your main line. When it drops, the router moves your traffic to cellular.
  • Three failover tokens a month, each one 24 hours of unlimited internet.

Backup

MergeWiFi is a second, separate connection.

  • Plugs into the second WAN port on the router or firewall you already have.
  • Or runs as its own line for card readers and point-of-sale.
  • Your main line stays where it is. MergeWiFi sits beside it, not in front of it.

How Failover tokens work

  • Three every month. Every Failover plan includes three tokens a month. They reset on the 1st.
  • 24 hours each. A token gives your business 24 hours of unlimited internet over cellular.
  • Used only when needed. A token is used on a day the router carries your traffic over cellular.
  • Easy to track. Your partner can see which of this month's tokens you've used, and when.

Which one fits

FailoverBackup
Your main line plugs intoThe MergeWiFi routerYour own router or firewall
MergeWiFi connects toYour whole network, through its routerA second WAN port, or your card readers
A good fit whenYou want one box to watch the line and switch for youYou already run a router or firewall with a second WAN port, or want payments on their own line

On cellular, it changes carriers too

With one carrier, failover only moves you to another tower on the same network, so when that carrier has a problem you're still down. MergeWiFi moves to a different, healthy carrier on its own, and nobody has to touch anything.

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Failover and Backup for businesses (PDF)

failover-and-backup-for-business.pdf · 449 KB

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Related: small-business-internet · plans-at-a-glance · max-sales-sheet · customer-faq