Customer quick-start card

A leave-behind card for your customer: three steps to get online, a place to write their Wi-Fi details, and who to call when they need help. That's you.

How to use the card

1. Print the card, front and back. It's half a Letter page, so two fit on one sheet.
2. Fill in the Wi-Fi name and password the customer will use, and the device's serial number.
3. Add your business name, phone number and email under Need help?
4. Leave it with the router.

The card is written for MergeWiFi routers and the MergeWiFi Mini hotspot. Installing a router? See Install the device and place the antennas.

The card: front

You're connected with MergeWiFi

Your internet comes over the cellular network. Your router finds the strongest carrier where you are and connects on its own. There's no SIM card to set up.

Get online in three steps

1. Power it on. Plug in your router. Using a MergeWiFi Mini? Charge it over USB-C and switch it on.
2. Give it a few minutes. It finds the strongest network and connects by itself.
3. Join the Wi-Fi. On your phone, laptop or TV, pick the network name below and enter the password.

The card: back

Good to know

• Wired devices can plug straight into one of the router's LAN ports.
• On the Mini, the screen shows the signal, the network, the battery and how many devices are connected. Up to 10 devices can join at once.
• Leave the Reset button alone. Holding it down returns the router to its factory settings and erases your Wi-Fi name and password.
• Your provider can see how your router is doing remotely, so call them first if something seems off.

Need help?

Contact the business that set up your service. Have your serial number ready.